Review: My Experience with Paypal’s Buyer Protection

On June 2nd 2019 I purchased a 2015 Macbook Pro A1398 from ebay as a new present to myself as my first large purchase after getting a new job for a few months $835 was my winning bid and I thought it was a good price. My previous macbook was a A1502 2013 2.4Ghz dual core macbook pro 13″ with 16gb. It was a good computer still but not enough processing power for my needs so I got a new computer and my dad got a new (used) computer as well 🙂

After a few weeks of owning the laptop it found it in my backpack with the fans on high and black screen, I quickly shut it down and it started up again fine. I brushed it off as a weird bug. A couple of weeks later went by and it happened again, this is when I reinstalled the operating system and hoped it was just a faulty OS install.

It happened again a couple of weeks after that. I would have returned it but it was past the ebay 30 day return days. I decided to take it to a certified apple repair store to see if it was a simple to fix .

Diagnostics without repair are $105 which I had to pay. They diagnosed a bad logic board, something to do with the hard drive. They purposely didn’t give me specifics on errors or codes found. They suggested flat fee tier 2 repair of $650 dollars ($$@#*&) I was not happy about this.

I contacted ebay to try to get a return and explaining to them the intermittent nature of this problem, but because of the 30 day return policy it was denied. They suggested going through Paypal who (supposedly) had a 60 day return policy I contacted them and started a case.

Below is the timeline of what happened.

I really thought I had a good chance since by taking it to the apple store they had found that the laptop, originally listed as used, had a different serial number on the outside than the internal hardware, signifying that it had previously been opened and fasely listed as Used when it was really Refurbished. In addition, the diagnostics had come from a reputable certified apple repair store, I did not attempt to open the macbook myself or diagnose it.

In the end, they closed it the first time stating that

We understand the item associated with this case has been altered while in your possession. Because of this, we are unable to determine whether the item is significantly different than originally described, and we are unable to grant your claim.

Calling them and explaining to them that no repairs were done re-opened the case, I was able to send them the original receipts from the apple certified store stating that no repairs were done. The case was closed the next day stating that

This decision was made because the merchant sent the item that was ordered.

What is the point of having a 60 day warranty if even after providing proof that the item was defective by a third party certified apple store, they were still siding with the seller….

At this point after a month of fighting this case. closed both times and seeing it was going nowhere I knew paypal was not going to be of any help.

I took it back to the apple repair store and was ready to pay the $650 to have a working computer, not much else I could do. For this type of repair they have to send it to apple and they do the repairs.

A few days later I got a call from them stating that apple had escalated the type of repair and it was now considered tier 4, a cost of $1500 dollars. (@#%*)!$%) I straight up told them, I’m not paying for that, that’s basically a new computer. I picked up the laptop the next day and thought about what I would do with it.

While looking for possibly a new logic board on ebay, something I did not want to risk be defective and me mess up installation, I came across a service for diagnostics and repair for macbook pro logic board. It was listed for $145 +$10 tax. I sent a message and the seller quickly replied stating that if they can’t fix it I get my money back. Cosidering the $650 I was ready to pay for and the ridiculous $1500 estimate from apple I decided to give it a try.

The seller I first contacted and was very responsive was J&M Industries It took them about 10-14 days from the time I sent it to them to get my laptop back. I got it back Monday, Sep 30, 2019 and so far the problem hasn’t resurfaced. They told me that the sleep sensor on the logic board had corrosion, so they cleaned it and replaced it. They offer a 90 day warranty with their service which I thought was awesome 🙂

I will provide an update if I experience any problems with the laptop

  • June 2nd 2019 – Purchased Laptop
  • June 6th – Laptop arrived and started using it
  • August 1st 2019 – Requested a return through ebay. Seller declined the next day
  • August 6th – Took in to an apple certified repair store for diagnostics
  • August 9th – Reported to paypal
  • August 20th – Claim closed in sellers favor
  • August 29th – Messaged paypal with documents from apple certified store that no repairs were done, the case was re-opened.
  • August 31st — Claim closed again in sellers favor

How To: Make flash cards using Microsoft Word and Excel

I’ve been trying to figure out how to do this for a while and now that I finally figured it I thought I’d document it 🙂 Hope someone finds this useful! Also a great way to print out cards for board games on both sides This may seem like a very tedious process but it’s nice when you are printing 100-200 cards. Also P.S. my printer messed up a couple of times and I had to re-print some of the words by deleting the messed up prints. Sorting/aligning words and definitions and printing again.

I got a bit of help from the links below
Sources:
Changing layout of word document: https://www.youtube.com/watch?v=NI0MG05OojQ
Using Mailing merge document: https://smallbusiness.chron.com/merge-excel-data-word-documents-54185.html
Center text vertically: https://www.howtogeek.com/240521/how-to-center-text-vertically-on-the-page-in-microsoft-word/

1) Preparing the excel spreadsheet

  • Open a new spreadsheet and on sheet 1 place two columns with headers “front” and “back”
  • Now fill in the corresponding information for front on column 1 and back on column 1

2) Preparing the word document

  • File> New blank document
  • Layout>Page Setup>bottom right corner
  • Margins Tab
    • Change margins to 0.5″
    • change to landscape
  • Paper Tab
    • width: 8″
    • height 5″
  • Layout Tab
    • Change Page Vertical alignment to Center
  • Click OK

3) Import/Auto-fill with Excel words

Mailings Tab> star mail merge >Start Mail Merge> Step by step mail merge wizard
step 1 Select Document –>
Letters
step 2 Select Starting document –> use current document
step 3 Select recipients –> use and existing list and browse for excel sheet (with header in sheet one with one column)
step 4 Write your letter –> click on…more items and select column header and press insert
step 4b –> Now format the text size( ~100) and set align horizontally
step 5 Preview your letters –> Nothing really to change, click next
step 6 complete merge –> Click on “Edit Individual Letters” Merge records, select ALL
* Now fix any of the cards where the text is overflowing into the next card. Highlight and change text size to something smaller.

4) Print front of cards

  • Now you should be able to print these cards in the order they appear in the excel column
  • Note: Also there seems to be a error in the last card with it not being centered. Print a blank card at the end of the list.

5) Back Side

  • Repeat with Column 2 inserting “back” instead of “Front”
  • Generate another set of pages with the back text on all the cards. Font size should be about 30 depending on the index card size and amount of text.
  • Make a note of how your printer is printing relative to how you load the index cards into the paper feed
  • Load the cards in order of how you previously printed the words or the definitions won’t match up
  • Repeat this guide to create a set of cards with the definitions based on the excel sheet.

How to: Get Matlab to recognize visual studio c++ 2017 compilers

First of all, be sure to install c++ compilers 2017 from visual studio, they aren’t automatically selected during the install

If Visual Studio Compilers C++ 2017 aren’t detected you need to add an entry to the registry.

Edit Registry
Matlab Source
Edit Registry

As an admin, edit registry entry:

HKLM\SOFTWARE\WOW6432Node\Microsoft\VisualStudio\SxS\VS7

Add a new “string value” called “15.0” and add a path to the following folder containing visual studio

C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\

Start matlab and check that the compiler is found

mex -setup -v

How To: Fix a voicemail that goes directly to scam/ads/robocaller messages *86

I got a call form an unrecognized number, so I let it go to voicemail. I later tried to delete the message but the voicemail kept calling the scammer/robocall/ads phone number as opposed to accessing my voicemail. I kept getting a answering machine with a prompt to “connect with local singles”. As much as I am interested in connecting with local singles, I am more interested in deleting this message and access my voicemail.

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Random: Useful Tasker Android Application Profiles and Tasks

Tasker is an awesome app for android devices… if you know how to use it… otherwise it’s a nightmare!! Here is a list of Tasker settings and profiles I find most useful.

Enable Auto-Rotate Display on Certain Apps

  • Create new profile, select application then choose your desired app.
  • Create a New task and tap the “+” icon. Select “Display” then set “Display Autorotate” to ON.

 

How To: Quickly Restart Spotify or any other App! (Mac Services and Shortcuts)

Every once in a while Spotify glitches out and it won’t play any song and I need to restart it which involved right clicking on the icon and force quitting/quitting. I figured there had to be an easier way. Lo and behold I found macOS services and shortcuts! Kinda tricky to use and a bit glitchy (see below as to why my shortcut wouldn’t work)

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How To: Fix kernel panic-not syncing: VFS: unable to mount root fs on unknown block(0,0)

I ran into this issue while booting up my server. Luckily it was easy to fix after doing a bit of research 🙂

Problem: kernel panic-not syncing: VFS: unable to mount root fs on unknown block(0,0)

Solution: remove old linux kernels, your /boot drive is out of space

  • boot to grub and click on “Advanced options”
  • Select a previous kernel (should boot fine)
  • login and enter command
    • $ df
  • See if your /boot directory is 100% used
  • Remove old linux kernels
    • $ sudo apt-get autoremove

Sources: